Privacy Policy

1. Introduction

Welcome to Aussie Adventures ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing the Site and/or using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Request information about our tours
• Make a booking or purchase
• Contact our customer service
• Participate in surveys, promotions, or contests

The types of personal information we may collect include:

• Name, email address, and contact details
• Billing information and payment details
• Travel preferences and requirements
• Passport information (for booking purposes)
• Special dietary or medical needs relevant to your tour
• Communications you send to us

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system
• Pages you view and how you interact with our Site
• Referring and exit pages
• Date and time of your visit
• Device identifiers

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your bookings and purchases
• Send you administrative information, marketing communications, and service updates
• Respond to your comments, questions, and requests
• Customize your experience on our Site
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Sharing of Information

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Tour Operators and Travel Partners: To facilitate your bookings and travel arrangements.
• Legal and Regulatory Authorities: When required by law or if we believe that such action is necessary to comply with legal obligations or protect our rights and safety or the rights and safety of others.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties for their own marketing purposes.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes.

6. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing your consent at any time
• Objecting to processing of your personal information
• Requesting restriction of processing of your personal information
• Requesting transfer of your personal information
• Opting out of marketing communications

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

8. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to Australia and other countries where Aussie Adventures operates.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Site prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Aussie Adventures
123 Explorer Street
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8765 4321